MyTrip - Customer portal

Our customer portal MyTrip is the ideal solution to enable your customers to view and manage confirmed bookings.
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Maximum booking transparency and customer service

At a time when travelers are demanding more digital control and transparency, MyTrip from eMind offers a modern, user-friendly solution. Developed for tour operators, travel agencies and portals, MyTrip is the central customer portal for digital travel booking support. It not only simplifies customer communication, but also takes the pressure off your service teams. Ideal for companies that want to switch from outdated or inflexible systems to a modern platform.





What is MyTrip?

MyTrip - Check Your Travel is a web-based customer portal that gives your end customers round-the-clock insight and control over their travel bookings. The software offers full transparency, intuitive booking management, automatic notifications and access to key destination information - all from one central platform.



Your advantages with MyTrip at a glance


  • Complete booking transparency: Display of payment terms, incoming payments, booking status, rebookings & cancellations
  • Independent booking management: Relief for your service center
  • Real-time communication: Automatic notifications of changes
  • Destination information & travel guide: Entry information, weather data & online travel guide included
  • 100% web-based: No installation, mobile optimized, accessible at any time
  • Seamless integration: Fully compatible with eMind systems such as Sunny




Comparison module: MyTrip vs. conventional systems

FunctionMyTrip from eMindConventional systems
Web access 24/7 Yes Restricted / desktop-only
Independent administration by customers Yes Usually only possible via service
Automatic change notification Yes Manually via call center
Integration with back office Sunny compatibility Often no direct connection
Destination information + online travel guide Integrated Not available
Discharge service center Through self-service
High personnel costs
Branding/customizing Possible Limited



Areas of application

MyTrip is ideal for travel agencies, tour operators or portals that want to offer their customers a professional, digital experience - whether as a supplement to existing booking platforms or as a central solution. Thanks to its modular structure, MyTrip can be seamlessly integrated into your IT landscape - whether as a B2C or B2B solution.



Technical advantages
  • Platform-independent & responsive
  • GDPR compliant
  • API interfaces available
  • Hosted in Germany
  • Easy setup & short onboarding time



Start into the future of customer communication with MyTrip.

Experience how easy modern booking management can be - for you and your customers.
Enquire now and switch!

Requests
eMind - Travel Technology with 20 years of experience! Trust the market leader in the DACH region.

Contact

Questions about our products We are happy to help you directly and personally - because contact with you is important to us! Whether advice, support or individual enquiries: our team is here for you and looks forward to exchanging ideas.

Address

eMind Software GmbH
Otto-Wels-Straße 12
52477 Alsdorf

+49-2404-5966810
info@emind.de

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